I would have no hesitation in recommending Matt, Josh and the team. From the first meeting with Matt, everything was explained clearly, and the team soon had a purchaser on board for our property. Even though we had numerous problems with the bottom of our chain, which was being handled by a different estate agent, Josh was very proactive in keeping me informed stage by stage. Also, I cannot stress enough how helpful it was to use Shoosmiths as our conveyancers through William H Brown, as between them they kept the communication flowing. I would definitely use them again.
I mainly dealt with Josh and cannot fault his service! First time buying a house so wasn't really sure what I was doing but he was always able to help and answer my questions! Don't plan on moving anytime soon but when we do will defiantly use these guys!!!
Our move was most complicated and from the day we met Matt Yates to the day of completion the service we received was patient, efficient and always friendly. Josh Morling became our point of contact and he was always understanding. If he did not have the answer he always came back to me sooner rather than later. A pleasure to speak to I had confidence he had our best interests in mind when showing prospective purchasers around our property, securing a sale and seeing it through to the end. Shoosmiths Solicitors offered an equally efficient service. As I mentioned ours was by far a straightforward process and our personal contact was always available via the telephone for any queries we had and dealt with straight away. Thank you All At Stowmarket William H Brown for your help.
A frustrating experience from the beginning. Matt persuaded my elderly mother to use their recommended solicitors who turned out to be an absolute nightmare. We were told that they had been used lots of times and would ensure the sale went through quickly. This was not the case. It was a catalogue of disasters from start to finish and I ended up doing the majority of the chasing and phone calls. Half way through this very stressful experience Josh and Matt then admitted that my mum was the first client to use this solicitor so we felt lied to and misinformed. Josh was poor at returning phone calls or keeping my mum informed throughout the sale and his favourite one liner which was not helpful is "I get that". Not a professional response when you are ringing for the umpteenth time to tell him how frustrated you are. I would not use William Brown again. We have had no apology for their poor service.
We had excellent service from Matt and the team. We had been with another agent in town for many months during which Matt kept in regular contact. Once we were out of contract, Matt came round and we signed up with William H Brown. They encouraged us that an open house was the way forward, so we went with that and were really pleased to get an offer on the day. Great communication. Great service. Would highly recommend.
William H Brown Estate Agents in Stowmarket is a UK Real Estate Agency based in Stowmarket, East of England. William H Brown Estate Agents in Stowmarket is located at 10 Wilkes Way, Stowmarket IP14 1DE, UK.
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